At the end of it all, click the button “Save tab name” and the blue one “Save & Publish“. Here’s how we implemented live chat on our own Facebook page, We will be glad to hear from you Maria is a Customer Service Advocate and Social Media Coordinator at Provide Support, LLC.
You are welcome to personalize the name of the tab and the icon beside it.
To change those choose Settings and then click on Apps in the menu on the left. Prepare JPG, GIF or PNG file which is exactly 111 x 74 pixels and no more than 1 MB and upload it. Let your Facebook followers contact you via their Facebook chat window.
You can get your API key by going to the API key page. From this moment, your Facebook Page visitors will be able to contact you through your Live Chat on Facebook.
Live Chat with us button does not appear on mobile devices, but there is a small work-around that we can propose.
Tabs cannot be added to your personal Facebook profile.